Terms of Service

Last updated: September 19, 2025

1. Agreement to Terms

Welcome to AI Polaroid ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our AI-Powered Polaroid Photo Maker for Instant Vintage Pics that transforms your images and ideas into retro-style Polaroid memories with cutting-edge AI, including our website, mobile applications, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

2. Description of Service

AI Polaroid provides AI-Powered Polaroid Photo Maker services that transform ordinary digital photos or creative prompts into realistic Polaroid pictures, including:

  • Text-to-image generation creating retro-style Polaroid memories
  • Image-to-image transformation into vintage-style photos
  • Classic white frames and nostalgic filters application
  • Professional image processing and optimization
  • Instant vintage photo creation without design skills or expensive cameras
  • Temporary cloud-based processing (images not permanently stored)

Third-Party Processing:

Our service utilizes third-party AI processing infrastructure. By using our service, you acknowledge and agree to the processing of your content through our AI processing partners' systems, subject to their terms of service and data retention policies.

3. Third-Party AI Processing Services

Our AI-Powered Polaroid Photo Maker functionality is provided through integration with advanced AI infrastructure including NanoBanana AI model. This integration involves:

3.1 Data Processing by AI Service Providers

  • Your uploaded images and text prompts are transmitted to our AI service providers for processing
  • our AI service providers processes your content to generate Polaroid-style images with vintage aesthetics
  • Generated retro-style Polaroid memories are returned to our service and displayed to you
  • our AI service providers retains your data for up to 7 days for debugging and monitoring purposes
  • After 7 days, your data is automatically deleted from our AI service providers's systems

3.2 Your Responsibilities

  • You acknowledge and consent to the processing of your content by our AI service providers
  • You agree to comply with our AI service providers's acceptable use policies
  • You warrant that you have the right to upload and process any content you submit
  • You understand that our AI service providers's availability may affect our service performance

3.3 Service Limitations

  • Service availability depends on our AI service providers's infrastructure and uptime
  • Processing times may vary based on our AI service providers's current load
  • We may be required to comply with our AI service providers's rate limits and usage restrictions
  • Some features may be limited by our AI service providers's model capabilities

4. User Accounts and Google Authentication

4.1 Google Account Requirement

To access our Service, you must sign in using your Google account through Google's OAuth authentication system. We do not store your Google password or have access to your Google account credentials. By signing in, you consent to Google sharing your basic profile information (name and email) with our service.

4.2 Account Information

We collect and store only the necessary information from your Google account: your name, email address, and Google user ID. You agree that this information is accurate and current. If you need to update your information, you can do so through your Google account settings.

4.3 Account Security

Your account security is managed through Google's authentication system. You are responsible for maintaining the security of your Google account. You agree to notify us immediately if you believe your account has been compromised or used without authorization.

5. Acceptable Use Policy

Important:

You agree to use our Service responsibly and in compliance with all applicable laws and regulations. Our AI processing partners, including Google's Nano Banana model, have built-in content safety measures that automatically prevent inappropriate content generation.

5.1 Content Safety and NSFW Policy

Strictly Prohibited Content:

Our AI processing partners, including Google's Nano Banana model, have built-in safety measures that automatically detect and refuse to generate NSFW (Not Safe For Work) and adult content. These AI models are designed to decline inappropriate content requests at the processing level.

You agree not to use the Service to generate or attempt to generate:

  • Adult or sexually explicit content: Including nudity, sexual content, or suggestive imagery
  • NSFW content: Any content not appropriate for workplace or general audiences
  • Violent or graphic content: Excessive violence, gore, or disturbing imagery
  • Hate speech or discriminatory content: Content promoting hatred or discrimination
  • Illegal content: Any content that violates applicable laws or regulations

5.2 AI Model Safety Measures

Built-in AI Protection:

Our AI processing partners employ industry-leading responsible AI practices with built-in content safety measures. These AI models are trained to automatically identify and refuse inappropriate content requests, ensuring compliance with content safety standards and payment processor requirements without requiring additional filtering layers.

  • AI model-level content safety integration
  • Automatic refusal of inappropriate content requests
  • Responsible AI training and safety protocols
  • Industry-standard content policy compliance

5.3 Additional Prohibited Uses

You also agree not to use the Service to:

  • Create deepfakes or misleading content of real people without consent
  • Violate intellectual property rights of others
  • Generate content for harassment, spam, or malicious purposes
  • Attempt to reverse engineer or compromise our AI models
  • Exceed usage limits or attempt to disrupt the Service
  • Upload content containing malware or viruses
  • Circumvent or attempt to bypass AI model content safety measures

5.4 Content Guidelines

  • Respect privacy and consent when using images of people
  • Ensure you have rights to upload and process images
  • Do not upload copyrighted material without permission
  • Use the service only for lawful and appropriate purposes
  • Report any content safety concerns to our support team

5.5 Enforcement and Consequences

Policy Violations:

Violations of this Acceptable Use Policy may result in:

  • Immediate termination of service access
  • Account suspension or permanent ban
  • Reporting to relevant authorities if required by law
  • No refund of paid services

6. Intellectual Property Rights

6.1 Your Content

You retain ownership of images you upload to our Service. By uploading content, you grant us and our AI service providers a limited license to process your content as necessary to provide AI generation services. This license is temporary and terminates when your content is deleted from our AI service providers's systems (within 7 days).

6.2 Generated Content

You own the AI-generated images created using our Service, subject to compliance with these Terms. However, similar content may be generated for other users based on similar prompts.

6.3 Our Service

Our Service, including software, algorithms, and proprietary technology, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or reverse engineer our Service.

7. Subscription and Payment

7.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Subscription fees are billed in advance on a monthly basis.

7.2 Payment Processing

Payments are processed by secure third-party payment providers. You agree to provide accurate payment information and authorize us to charge your selected payment method.

7.3 Refund Policy

7-Day Refund Window:

You may request a refund within 7 calendar days of the original charge:

  • Refund amount reduced by value of credits already used
  • Refunds processed to original payment method within 5-7 business days
  • After 7 days, payments are non-refundable unless required by law
  • Contact support@aipolaroid.com within 24 hours for immediate refund
  • EU/UK consumers retain 14-day statutory withdrawal right unless waived
  • Abuse of refund policy may result in account restrictions

7.4 Cancellation and Refunds

Self-service cancellation: You may cancel your active subscription at any time through your account settings. The cancellation will prevent the next renewal charge and you may continue to use paid features until the current billing cycle ends.

Immediate cancellation & refund: If you wish to reverse a subscription charge immediately after purchase, please email support@aipolaroid.com within 24 hours. Our team will void or refund that transaction in accordance with card-network rules.

Refund window: You may request a refund within 7 calendar days of the original charge. We will deduct the monetary value of any generation credits you have already used and refund the unused portion to the original payment method. After 7 days, payments are non-refundable unless required by applicable law. EU/UK consumers retain the 14-day statutory right of withdrawal for digital content unless they expressly waive it by starting to use the service immediately.

7.5 Price Changes

We reserve the right to modify subscription prices with 30 days advance notice. Existing subscribers will be notified via email and will have the option to cancel before the new pricing takes effect.

8. Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to:

  • Modify, suspend, or discontinue the Service at any time
  • Update our AI models and processing capabilities
  • Implement usage limits and fair use policies
  • Perform maintenance and technical upgrades

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers and Limitation of Liability

Important Legal Notice:

The following sections contain important limitations on our liability. Please read carefully.

10.1 Service Disclaimer

Our Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee the accuracy, reliability, or suitability of AI-generated content for any particular purpose.

10.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms. Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your account and associated data
  • Provisions that should survive termination will continue to apply

12. Governing Law and Disputes

These Terms are governed by applicable laws without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service will be resolved through:

  • Good faith negotiation
  • Binding arbitration if negotiation fails
  • Courts of competent jurisdiction as a last resort

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Contact Information

If you have questions about these Terms, please contact us:

  • Email: legal@aipolaroid.com
  • Website: Contact Form
  • Studio: AI Polaroid
  • Location: Shenzhen, China

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.